Frequently asked Questions
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Will this be the first time for the Netherlands to host the EURO?

Of the 11 European countries hosting UEFA EURO 2020, seven countries will be making their host debut. For the Netherlands, this will be the second time that the country hosts the EURO tournament and the first time in 20 years (the other time was in collaboration with Belgium in 2000).

Which 24 countries have qualified for the European Championship?

The following 24 countries have qualified: Belgium, the Netherlands, Italy, England, Wales, Finland, France, Switzerland, Poland, Germany, Ukraine, Spain, the Czech Republic, Sweden, Austria, Denmark, Turkey, Russia, Croatia, Portugal, North Macedonia, Scotland, Slovakia, and Hungary.

Which matches will be played at the Johan Cruijff ArenA?

The following matches will be played at the Johan Cruijff ArenA:

Match 1 (match 5) Sunday, 13 June at 9 p.m. – the Netherlands vs Ukraine
Match 2 (match 17) - Thursday, 17 June at 9 p.m. – the Netherlands vs Austria
Match 3 (match 29) Monday 21 June at 6 p.m. – North Macedonia vs the Netherlands
Match 4 (match 38)  Saturday, 26 June at 6 p.m. – Round of 16 (2A vs 2B)

Which 11 European countries or host cities are part of UEFA EURO 2020?

In celebration of the 60th anniversary of the European Championship in 2020, UEFA has decided to revamp the tournament’s format and play out EURO 2020 across as many as eleven different countries. This tournament will bring football to Europe – it will bring the best of European football to the fans! Under the old format with a single host nation, fourteen countries have hosted a EURO tournament so far. In 2021, a record number of countries will be added to this list: the host cities of EURO 2020 are Amsterdam (the Netherlands), Baku (Azerbaijan), Seville (Spain), Budapest (Hungary), Bucharest (Romania), Glasgow (Scotland), Copenhagen (Denmark), London (England), Munich (Germany), Rome (Italy), and Saint Petersburg (Russia). The opening match will be played in Rome on 11 June and London will host the semi-finals on 6 and 7 July as well as the final on 11 July.

Are there any other activities being organized in the Netherlands around EURO 2020?

We are currently looking into COVID-proof activities. We will soon announce all activities in the Netherlands on this website.

What activities are being organized by Host City Amsterdam in and around EURO 2020?

The municipality wants to include everyone in Amsterdam in the celebrations around this tournament. We see the tournament as an opportunity to bring people back together, under the motto of ‘football connects’ and the tournament theme of ‘Building Bridges’. Various activities are organized to reach this goal:

  • EK Voetbal on Tour: Bearing in mind the motto that ‘watching football makes people want to play the game’, the municipality is organizing free sports activities in squares in the city of Amsterdam for children between the ages of 6 and 12 from April to June. Further details are available at: https://euro2020amsterdam.nl/enthousiaste-kinderen-tijdens-ek-voetbal-on-tour/
  • De Leukste Huiskamer: Citizens of Amsterdam get a chance to win a special European Championship experience at a unique location in the city. De Leukste Huiskamer will broadcast virtually every European Championship match, serving snacks and drinks, treating the winners to a surprise act during half-time, and giving them a chance to win live commentary during the match. Each of the winners will be allowed to bring a small group of friends to enjoy the match with them. Further details are available at: www.deleukstehuiskamer.nl..
  • City in the style of EURO 2020: At the beginning of June, flags and banners will fly all across the city in the style of EURO 2020.
  • City Host Volunteers: A highly diverse group of volunteers will serve as hosts at the tournament in Amsterdam on behalf of the municipality. Further details are available at:
  • Academy: As part of the city’s talent development efforts, the municipality has launched a programme to help children and young adults in Amsterdam to reap opportunities from EURO 2020 to develop their talents and skills. The programme focuses on students from various levels of education and backgrounds, from all districts of Amsterdam. Both during the preliminary phase and during the European Championship, they will be given a unique glimpse behind the scenes and an opportunity to expand their professional network. Over 670 students of vocational schools and universities of applied sciences have already completed research and practical assignments or a traineeship at EURO 2020. Further details are available at: https://cityhost.volunteers-euro2020.nl/academy/.
What is the policy of Host City Amsterdam regarding the coronavirus?

EURO 2020 in Amsterdam is organized in compliance with the national guidelines as prescribed by RIVM (the Dutch National Institute of Public Health and Environmental Protection) and in close collaboration with the Ministry of Health, Welfare and Sport.

I have tickets for EURO 2020. When will there be more clarity about the amount of visitors in the stadium?

Tickethouders zijn inmiddels persoonlijk geïnformeerd over hun tickets door de UEFA. Kijk ook op:

Where can I apply for accreditation for the matches in Amsterdam?

UEFA is responsible for the media accreditation process. You can apply for accreditation through the following link. deze link.

I am a journalist and would like to receive press releases about host city Amsterdam during EURO 2020. Where can I register?

Please get in touch with our press coordinator Birgitte van Boven at birgitte.vanboven@euro2020.com.

Can I still register as a volunteer for EURO 2020?

No, unfortunately it is no longer possible to register as a volunteer.

Do I need to be tested to visit a match in Amsterdam?

Yes. The visitor must take a test and present a negative test result before entering the stadium on match days. They also need to fill truthfully a health declaration within 24h before the event. These questions will be in the UEFA EURO 2020 App. The tests for the matches can be scheduled via www.testenvoortoegang.org or directly via the CoronaCheck-app.

Do children also need te be tested?

Iedere bezoeker vanaf 5 jaar moet op de wedstrijddag een test afnemen en het negatief testbewijs tonen voor binnenkomst in het stadion.

Where could i schedule the test?

The only valid tests can be scheduled via www.testenvoortoegang.org or directly via de CoronaCheck-app. There are a lot of test locations throughout the country in the test portal. Make sure to schedule the test in the surroundings of your residence. After a negative test result, you can then safely travel to the stadium.

Until when could I schedule my test?

A negative testresult is valid for 24h until the end of the match. The tests can therefor only be scheduled on matchday. Take into account that it could take to up to one hour before you receive your negative test result.

What type of test is the test?

It is a rapid test with a swap out of the nose.

I haven't received my test results. What should I do?

It can take up to an hour before the test results come in. Has it been longer than one hour and you still haven't received your results? Please contact the helpdesk of testenvoortoegang by +31(0)88 7674010 (Monday to Sunday 8am - 8pm).

Are the test free of charge?

Yes. The tests are free of charge.

I’m tested positive. Could I transfer my ticket to somebody else?

For general tickets, it’s possible to transfer the tickets. For tickets purchased via the KNVB it is not possible.

For specific questions about scheduling the tests or the tests in particular, you could contact the helpdesk of TestenvoorToegang by +31(0) 88-7674010 (Monday till Sunday 8am – 8pm).

Please download the UEFA EURO 2020 app for all information regarding testing and of course other relevant information regarding the matches in Amsterdam.

I have to go in quarantine because if have been in close contact with a infected person. Could I still come to the match?

No, unfortunately not.

I don’t have a phone, can I still present my negative test result?

You can only present one single test result in the CoronaCheck app. Every visitor need have a device to present the QR-code via the CoronaCheck-app. If you don’t have a device, you could print your test result via www.coronacheck.nl.

How does the CoronaCheck-app work?

In order to gain access to the Johan Cruijff ArenA, you must present a negative test result in addition to your match ticket in the UEFA Ticketapp. You can easily present your test result in the CoronaCheck-app.

In the app you can convert your negative test result into a QR-code, which can be quickly scanned at the entrance. After to test, you will receive a unique code from the test provider with your negative test result. You can use this code to convert the result into a QR-code.

Please take the following steps:
* Click on “Create QR-code” in the app.
* Enter your code in the CoronaCheck-app.
* You will receive this code from the test provider with your negative result.
* With this code, the app will turn your negative test result into the QR-code.
* This QR code and your ID will be scanned at the entrance.
* Both valid? Welcome!

I came into the country with a negative test, is this also valid?

No. only testresult scheduled via TestenvoorToegang on matchdays are valid.

I just took a test via the GGD, is this also valid?

No, only tests scheduled via TestenvoorToegang on matchdays are valid.

There is no timeslot available in my surroundings. What can I do?

When that’s the case, we will advise you to look at other locations in the surrounding of your residence. There are a lot of locations throughout the country, please select a locations close to where you live. After a negative test result you then can travel safely to the stadium.

I haven’t received the test appointment confirmation via email.

Please check your spam. If you still haven’t received it, you could contact TestenVoorToegang via the helpdesk.

I haven’t received the codes to schedule my tests. Where can I find these?

These unique eventcodes and other information, you can find on https://www.uefa.com/uefaeuro-2020/event-guide/amsterdam/stadium/covid-19-guidance/

I can’t schedule a test with the eventcodes

important not to select an activity but to click on “I have a eventcode”. After that, fill in your residence or zipcode for a location in your surroundings.

I am vaccinated, do I still need to be tested?

Yes. Everyone has to present a negative test result on matchdays. Partly because it is still unknown whether you can still be contagious after a vaccination.

Will there be additional measures taken in the ArenA now that more visitors are coming?

As an organisation, we have always taken all the necessary measures to welcome visitors to the Johan Cruijff ArenA in a responsible and safe manner, regardless of the number of visitors. The health and safety of our employees and visitors is always a priority. All visitors and staff wishing to attend the EURO 2020 matches in Amsterdam must comply with the safety protocols of the Fieldlab Events research and will only be allowed access on presenting a negative coronavirus test result.

What exactly are Fieldlab studying? Have these results not been clear for a long time from all the previous research? So, why is it important for the Netherlands?

EURO 2020 are cooperating with Fieldlab’s research into larger numbers of spectators as well as how to deal with overseas visitors in this situation. For more questions about Fieldlab’s research, please contact Fieldlab Events.

Are there still tickets for sale following the increase in visitor numbers?

The EURO 2020 organisers are now looking at the best way to distribute the fans throughout the stadium, and the allocation of the newly released tickets to football fans.

Is EURO 2020 in the Netherlands officially part of Fieldlab Events?

Yes, EURO 2020 is an event covered by Fieldlab Events. Visitors must present a negative test result before entering the stadium. The test must have been taken within 24 hours prior to arrival.

In April, the permitted number of people was 12,000. What is this increase in numbers based on?

It became clear in April that at least a quarter of the Johan Cruijff ArenA could be filled. The stadium capacity has now been increased to a third based on the results of the various Fieldlab studies, the epidemiological situation in June and the decreased pressure on healthcare. This was agreed in coordination between the Ministry of Health, Welfare and Sport (VWS), the City of Amsterdam, the Royal Dutch Football Association (KNVB) and the tournament organisers.

What is the total number of people that can attend a European Championship match in the Johan Cruijff ArenA?

The Johan Cruijff ArenA stands can be filled to one-third capacity during the EURO 2020 matches. What this means in terms of actual visitor numbers is currently being assessed, as it depends on factors such as seating arrangements. The figure is expected to be around 16,000 visitors.

Wat moet ik doen als mijn telefoon leeg is of gecrasht?

Loop voor je toegangsticket naar de Ticketservice balie en vraag aan een van de mobility makers de route naar de dichtsbijzijnde testlocatie voor een nieuwe test.

What are the recommendations regarding the high temperatures for staff and visitors of the match The Netherlands vs Austria in the Johan Cruyff ArenA?
  • Try to avoid the sun as much as possible during the day; spend time in shaded areas.
  • Drink plenty of water during the day.
  • Wear light clothing, a hat and sunglasses.
  • Wear sunblock with a high factor (you are allowed to have a small tube in the stadium).
  • Drink responsibly in the heat.
  • Relax and take it easy throughout the day!
During the match The Netherlands vs Austria high temperatures are expected. What is the protocol in the stadium?

As Host City Amsterdam we take various measures to prepare and to protect our employees and visitors against the high temperatures. We follow the heat protocol of the Johan Cruijff ArenA and take the following additional measures:

  • Visitors will be informed on match day through various channels, including the official UEFA EURO 2020 App. Advice includes: drink plenty of water, use a good sunscreen with a high factor, wear light clothing and preferably take a hat to the stadium. Also, try to avoid the sun as much as possible.
  • Additional staff will be deployed to provide additional information to visitors arriving early at the stadium.
  • It is possible for visitors to bring sunscreen. Preferably small packages.
  • Additional water points will be added in- and outside the stadium.
  • The stadium roof will be closed today and tomorrow between 10h – 16h. As a closed roof helps to create sunshade in the stadium bowl.
  • The stadium’s windows and doors will be opened by the stadium staff at agreed times.
  • Operating hours of medical personal will be extended.
  • The medical posts will be provided with extra water and ice packs.
  • We'll adjust work for our employees and volunteers, if necessary, and extra breaks are inserted.
  • Vanuit de Gemeente Amsterdam worden er voor de vrijwilligers van de stad ook voorzorgsmaatregelen genomen. Er wordt water langs de vrijwilligers gebracht, de vrijwilligers krijgen extra pauzes, er wordt gerouleerd van shifts, zodat de vrijwilligers niet te lang op een plek in de zon hoeven te staan, iedereen draagt een pet en er wordt geadviseerd om goed op elkaar te letten.
Op 18 juni 2021 heeft de overheid versoepelingen aangekondigd in Nederland. Heeft dit nog invloed op de aankomende wedstrijden (21 juni en 26 juni) in de Johan Cruijff ArenA?

Nee, de versoepelingen gaan pas in na 26 juni. Deze hebben dus geen impact op de EK-wedstrijden in de Johan Cruijff ArenA. Bij elke wedstrijd zijn circa 16.000 bezoekers welkom en de initiële maatregelen zijn nog steeds van toepassing, inclusief het tonen van een negatief testbewijs en het dragen van een mondkapje tot aan de zitplek.